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complex discussions",[538,757,758,761],{},[541,759,760],{},"Help Channels",": Dedicated help channels",[538,763,764,767],{},[541,765,766],{},"Events",": Community events and AMAs",[517,769,770,571,772],{},[541,771,570],{},[573,773,776],{"href":774,"rel":775},"https://discord.gg/mindpeeker",[577],"discord.gg/mindpeeker",[525,778,780],{"id":779},"professional-support","Professional Support",[530,782,784],{"id":783},"business-support","🏢 Business Support",[517,786,787],{},[541,788,789],{},"Response Times:",[535,791,792,798,804,810],{},[538,793,794,797],{},[541,795,796],{},"Critical",": 1 hour (24/7)",[538,799,800,803],{},[541,801,802],{},"High",": 4 hours (business hours)",[538,805,806,809],{},[541,807,808],{},"Medium",": 24 hours",[538,811,812,815],{},[541,813,814],{},"Low",": 72 hours",[517,817,818],{},[541,819,820],{},"Includes:",[535,822,823,826,829,832,835],{},[538,824,825],{},"Email support with guaranteed response times",[538,827,828],{},"Phone support for critical issues",[538,830,831],{},"Dedicated account manager",[538,833,834],{},"Quarterly business reviews",[538,836,837],{},"Custom training sessions",[517,839,840,571,843],{},[541,841,842],{},"Contact",[573,844,846],{"href":845},"mailto:business-support@mindpeeker.com","business-support@mindpeeker.com",[530,848,850],{"id":849},"enterprise-support","🚀 Enterprise Support",[517,852,853],{},[541,854,789],{},[535,856,857,862,866,871],{},[538,858,859,861],{},[541,860,796],{},": 15 minutes (24/7)",[538,863,864,797],{},[541,865,802],{},[538,867,868,870],{},[541,869,808],{},": 4 hours",[538,872,873,809],{},[541,874,814],{},[517,876,877],{},[541,878,820],{},[535,880,881,884,887,890,893,896,899],{},[538,882,883],{},"All Business Support features",[538,885,886],{},"Dedicated technical account manager",[538,888,889],{},"24/7 phone and video support",[538,891,892],{},"On-site support (optional)",[538,894,895],{},"Custom SLA agreements",[538,897,898],{},"Priority bug fixes",[538,900,901],{},"Early access to new features",[517,903,904,571,906],{},[541,905,842],{},[573,907,909],{"href":908},"mailto:enterprise-support@mindpeeker.com","enterprise-support@mindpeeker.com",[530,911,913],{"id":912},"premium-developer-support","🎓 Premium Developer Support",[517,915,916],{},[541,917,789],{},[535,919,920,925,930,934],{},[538,921,922,924],{},[541,923,796],{},": 2 hours",[538,926,927,929],{},[541,928,802],{},": 8 hours",[538,931,932,809],{},[541,933,808],{},[538,935,936,938],{},[541,937,814],{},": 48 hours",[517,940,941],{},[541,942,820],{},[535,944,945,948,951,954,957],{},[538,946,947],{},"Email and chat support",[538,949,950],{},"Code review and optimization",[538,952,953],{},"Architecture consultation",[538,955,956],{},"Performance tuning",[538,958,959],{},"Integration assistance",[517,961,962,571,964],{},[541,963,842],{},[573,965,967],{"href":966},"mailto:dev-support@mindpeeker.com","dev-support@mindpeeker.com",[512,969,971],{"id":970},"getting-help","Getting Help",[525,973,975],{"id":974},"before-contacting-support","Before Contacting Support",[530,977,979],{"id":978},"_1-check-documentation","1. Check Documentation",[981,982,987],"pre",{"className":983,"code":984,"language":985,"meta":986,"style":986},"language-bash shiki shiki-themes material-theme-lighter material-theme material-theme-palenight","mindpeeker docs search \"webhook configuration\"\n\nmindpeeker sessions create --help\n\nmindpeeker status\n","bash","",[988,989,990,1015,1021,1034,1038],"code",{"__ignoreMap":986},[991,992,994,998,1002,1005,1009,1012],"span",{"class":993,"line":82},"line",[991,995,997],{"class":996},"sBMFI","mindpeeker",[991,999,1001],{"class":1000},"sfazB"," docs",[991,1003,1004],{"class":1000}," search",[991,1006,1008],{"class":1007},"sMK4o"," \"",[991,1010,1011],{"class":1000},"webhook configuration",[991,1013,1014],{"class":1007},"\"\n",[991,1016,1017],{"class":993,"line":114},[991,1018,1020],{"emptyLinePlaceholder":1019},true,"\n",[991,1022,1023,1025,1028,1031],{"class":993,"line":146},[991,1024,997],{"class":996},[991,1026,1027],{"class":1000}," sessions",[991,1029,1030],{"class":1000}," create",[991,1032,1033],{"class":1000}," --help\n",[991,1035,1036],{"class":993,"line":178},[991,1037,1020],{"emptyLinePlaceholder":1019},[991,1039,1040,1042],{"class":993,"line":268},[991,1041,997],{"class":996},[991,1043,1044],{"class":1000}," status\n",[530,1046,1048],{"id":1047},"_2-run-diagnostics","2. Run Diagnostics",[981,1050,1052],{"className":983,"code":1051,"language":985,"meta":986,"style":986},"mindpeeker doctor\n\nmindpeeker test connection\n\nmindpeeker config validate\n\nmindpeeker account limits\n",[988,1053,1054,1061,1065,1075,1079,1089,1093],{"__ignoreMap":986},[991,1055,1056,1058],{"class":993,"line":82},[991,1057,997],{"class":996},[991,1059,1060],{"class":1000}," doctor\n",[991,1062,1063],{"class":993,"line":114},[991,1064,1020],{"emptyLinePlaceholder":1019},[991,1066,1067,1069,1072],{"class":993,"line":146},[991,1068,997],{"class":996},[991,1070,1071],{"class":1000}," test",[991,1073,1074],{"class":1000}," connection\n",[991,1076,1077],{"class":993,"line":178},[991,1078,1020],{"emptyLinePlaceholder":1019},[991,1080,1081,1083,1086],{"class":993,"line":268},[991,1082,997],{"class":996},[991,1084,1085],{"class":1000}," config",[991,1087,1088],{"class":1000}," validate\n",[991,1090,1091],{"class":993,"line":273},[991,1092,1020],{"emptyLinePlaceholder":1019},[991,1094,1095,1097,1100],{"class":993,"line":279},[991,1096,997],{"class":996},[991,1098,1099],{"class":1000}," account",[991,1101,1102],{"class":1000}," limits\n",[530,1104,1106],{"id":1105},"_3-review-common-issues","3. Review Common Issues",[517,1108,1109],{},"Check our troubleshooting guide for:",[535,1111,1112,1115,1118,1121,1124],{},[538,1113,1114],{},"Authentication problems",[538,1116,1117],{},"Rate limiting issues",[538,1119,1120],{},"Session management",[538,1122,1123],{},"Webhook delivery",[538,1125,1126],{},"Performance optimization",[525,1128,1130],{"id":1129},"contacting-support","Contacting Support",[530,1132,1134],{"id":1133},"email-support","Email Support",[517,1136,1137],{},"When emailing support, include:",[517,1139,1140],{},[541,1141,1142],{},"Subject Line Format:",[981,1144,1149],{"className":1145,"code":1147,"language":1148},[1146],"language-text","[Priority] [Product] [Issue Type] Brief Description\n","text",[988,1150,1147],{"__ignoreMap":986},[517,1152,1153],{},[541,1154,1155],{},"Examples:",[535,1157,1158,1163,1168],{},[538,1159,1160],{},[988,1161,1162],{},"[High] [API] Authentication Error - Invalid API Key",[538,1164,1165],{},[988,1166,1167],{},"[Medium] [SDK] JavaScript SDK - Session Creation Timeout",[538,1169,1170],{},[988,1171,1172],{},"[Critical] [Production] Service Outage - All Requests Failing",[517,1174,1175],{},[541,1176,1177],{},"Email Body:",[981,1179,1183],{"className":1180,"code":1181,"language":1182,"meta":986,"style":986},"language-markdown shiki shiki-themes material-theme-lighter material-theme material-theme-palenight","**Issue Description:**\nClear description of the problem you're experiencing\n\n**Environment:**\n- API Version: v2.4.0\n- SDK Version: 1.8.0\n- Environment: Production\n- Region: us-east-1\n\n**Steps to Reproduce:**\n1. Step one\n2. Step two\n3. Step three\n\n**Expected Behavior:**\nWhat you expected to happen\n\n**Actual Behavior:**\nWhat actually happened\n\n**Error Messages:**\nAny error messages or stack traces\n\n**Code Example:**\nRelevant code snippets (remove sensitive data)\n\n**Additional Context:**\nAny other relevant information\n","markdown",[988,1184,1185,1190,1195,1199,1204,1209,1214,1219,1224,1228,1233,1238,1243,1248,1252,1257,1263,1268,1274,1280,1285,1291,1297,1302,1308,1314,1319,1325],{"__ignoreMap":986},[991,1186,1187],{"class":993,"line":82},[991,1188,1189],{},"**Issue Description:**\n",[991,1191,1192],{"class":993,"line":114},[991,1193,1194],{},"Clear description of the problem you're experiencing\n",[991,1196,1197],{"class":993,"line":146},[991,1198,1020],{"emptyLinePlaceholder":1019},[991,1200,1201],{"class":993,"line":178},[991,1202,1203],{},"**Environment:**\n",[991,1205,1206],{"class":993,"line":268},[991,1207,1208],{},"- API Version: v2.4.0\n",[991,1210,1211],{"class":993,"line":273},[991,1212,1213],{},"- SDK Version: 1.8.0\n",[991,1215,1216],{"class":993,"line":279},[991,1217,1218],{},"- Environment: Production\n",[991,1220,1221],{"class":993,"line":285},[991,1222,1223],{},"- Region: us-east-1\n",[991,1225,1226],{"class":993,"line":291},[991,1227,1020],{"emptyLinePlaceholder":1019},[991,1229,1230],{"class":993,"line":222},[991,1231,1232],{},"**Steps to Reproduce:**\n",[991,1234,1235],{"class":993,"line":227},[991,1236,1237],{},"1. Step one\n",[991,1239,1240],{"class":993,"line":232},[991,1241,1242],{},"2. Step two\n",[991,1244,1245],{"class":993,"line":238},[991,1246,1247],{},"3. Step three\n",[991,1249,1250],{"class":993,"line":243},[991,1251,1020],{"emptyLinePlaceholder":1019},[991,1253,1254],{"class":993,"line":248},[991,1255,1256],{},"**Expected Behavior:**\n",[991,1258,1260],{"class":993,"line":1259},16,[991,1261,1262],{},"What you expected to happen\n",[991,1264,1266],{"class":993,"line":1265},17,[991,1267,1020],{"emptyLinePlaceholder":1019},[991,1269,1271],{"class":993,"line":1270},18,[991,1272,1273],{},"**Actual Behavior:**\n",[991,1275,1277],{"class":993,"line":1276},19,[991,1278,1279],{},"What actually happened\n",[991,1281,1283],{"class":993,"line":1282},20,[991,1284,1020],{"emptyLinePlaceholder":1019},[991,1286,1288],{"class":993,"line":1287},21,[991,1289,1290],{},"**Error Messages:**\n",[991,1292,1294],{"class":993,"line":1293},22,[991,1295,1296],{},"Any error messages or stack traces\n",[991,1298,1300],{"class":993,"line":1299},23,[991,1301,1020],{"emptyLinePlaceholder":1019},[991,1303,1305],{"class":993,"line":1304},24,[991,1306,1307],{},"**Code Example:**\n",[991,1309,1311],{"class":993,"line":1310},25,[991,1312,1313],{},"Relevant code snippets (remove sensitive data)\n",[991,1315,1317],{"class":993,"line":1316},26,[991,1318,1020],{"emptyLinePlaceholder":1019},[991,1320,1322],{"class":993,"line":1321},27,[991,1323,1324],{},"**Additional Context:**\n",[991,1326,1328],{"class":993,"line":1327},28,[991,1329,1330],{},"Any other relevant information\n",[530,1332,1334],{"id":1333},"support-email-addresses","Support Email Addresses:",[535,1336,1337,1346,1355,1364,1371,1380],{},[538,1338,1339,571,1342],{},[541,1340,1341],{},"General Support",[573,1343,1345],{"href":1344},"mailto:support@mindpeeker.com","support@mindpeeker.com",[538,1347,1348,571,1351],{},[541,1349,1350],{},"API Support",[573,1352,1354],{"href":1353},"mailto:api-support@mindpeeker.com","api-support@mindpeeker.com",[538,1356,1357,571,1360],{},[541,1358,1359],{},"SDK Support",[573,1361,1363],{"href":1362},"mailto:sdk-support@mindpeeker.com","sdk-support@mindpeeker.com",[538,1365,1366,571,1369],{},[541,1367,1368],{},"Enterprise Support",[573,1370,909],{"href":908},[538,1372,1373,571,1376],{},[541,1374,1375],{},"Security Issues",[573,1377,1379],{"href":1378},"mailto:security@mindpeeker.com","security@mindpeeker.com",[538,1381,1382,571,1385],{},[541,1383,1384],{},"Billing Support",[573,1386,1388],{"href":1387},"mailto:billing@mindpeeker.com","billing@mindpeeker.com",[525,1390,1392],{"id":1391},"emergency-support","Emergency Support",[530,1394,1396],{"id":1395},"production-outages","Production Outages",[517,1398,1399],{},"For production system outages affecting your business:",[517,1401,1402,1405],{},[541,1403,1404],{},"24/7 Emergency Hotline",": +1-555-MINDPEEKER",[517,1407,1408,571,1411],{},[541,1409,1410],{},"Emergency Email",[573,1412,1414],{"href":1413},"mailto:emergency@mindpeeker.com","emergency@mindpeeker.com",[517,1416,1417,1420],{},[541,1418,1419],{},"Response Time",": 15 minutes or less",[530,1422,1424],{"id":1423},"security-incidents","Security Incidents",[517,1426,1427],{},"For security-related incidents:",[517,1429,1430,571,1433],{},[541,1431,1432],{},"Security Team",[573,1434,1379],{"href":1378},[517,1436,1437,1440],{},[541,1438,1439],{},"PGP Key",": Available on our website",[517,1442,1443,1445],{},[541,1444,1419],{},": 1 hour or less",[512,1447,1449],{"id":1448},"support-process","Support Process",[525,1451,1453],{"id":1452},"ticket-lifecycle","Ticket Lifecycle",[530,1455,1457],{"id":1456},"_1-ticket-creation","1. Ticket Creation",[535,1459,1460,1463,1466,1469],{},[538,1461,1462],{},"Automatic ticket ID assignment",[538,1464,1465],{},"Priority assessment",[538,1467,1468],{},"Initial triage",[538,1470,1471],{},"Assignment to appropriate team",[530,1473,1475],{"id":1474},"_2-investigation","2. Investigation",[535,1477,1478,1481,1484,1487],{},[538,1479,1480],{},"Reproduction of issue",[538,1482,1483],{},"Log analysis",[538,1485,1486],{},"System diagnostics",[538,1488,1489],{},"Root cause analysis",[530,1491,1493],{"id":1492},"_3-resolution","3. Resolution",[535,1495,1496,1499,1502,1505],{},[538,1497,1498],{},"Bug fix implementation",[538,1500,1501],{},"Configuration changes",[538,1503,1504],{},"Documentation updates",[538,1506,1507],{},"Customer validation",[530,1509,1511],{"id":1510},"_4-closure","4. Closure",[535,1513,1514,1517,1520,1523],{},[538,1515,1516],{},"Solution verification",[538,1518,1519],{},"Customer confirmation",[538,1521,1522],{},"Knowledge base update",[538,1524,1525],{},"Ticket closure",[525,1527,1529],{"id":1528},"priority-levels","Priority Levels",[530,1531,1533],{"id":1532},"critical-p1","Critical (P1)",[517,1535,1536,1539],{},[541,1537,1538],{},"Definition",": Production system down, major business impact",[517,1541,1542],{},[541,1543,1155],{},[535,1545,1546,1549,1552,1555],{},[538,1547,1548],{},"Complete service outage",[538,1550,1551],{},"Data corruption or loss",[538,1553,1554],{},"Security breach",[538,1556,1557],{},"Financial impact > $10,000/hour",[517,1559,1560,1563],{},[541,1561,1562],{},"Response",": 15 minutes (Enterprise), 1 hour (Business)",[530,1565,1567],{"id":1566},"high-p2","High (P2)",[517,1569,1570,1572],{},[541,1571,1538],{},": Significant functionality impaired, moderate business impact",[517,1574,1575],{},[541,1576,1155],{},[535,1578,1579,1582,1585,1588],{},[538,1580,1581],{},"Major feature not working",[538,1583,1584],{},"Performance degradation > 50%",[538,1586,1587],{},"API errors affecting many users",[538,1589,1590],{},"Integration failures",[517,1592,1593,1595],{},[541,1594,1562],{},": 1 hour (Enterprise), 4 hours (Business)",[530,1597,1599],{"id":1598},"medium-p3","Medium (P3)",[517,1601,1602,1604],{},[541,1603,1538],{},": Partial functionality loss, minor business impact",[517,1606,1607],{},[541,1608,1155],{},[535,1610,1611,1614,1617,1620],{},[538,1612,1613],{},"Minor feature issues",[538,1615,1616],{},"Performance degradation \u003C 50%",[538,1618,1619],{},"Documentation errors",[538,1621,1622],{},"SDK bugs with workarounds",[517,1624,1625,1627],{},[541,1626,1562],{},": 4 hours (Enterprise), 24 hours (Business)",[530,1629,1631],{"id":1630},"low-p4","Low (P4)",[517,1633,1634,1636],{},[541,1635,1538],{},": General questions, feature requests, minor issues",[517,1638,1639],{},[541,1640,1155],{},[535,1642,1643,1646,1649,1652],{},[538,1644,1645],{},"How-to questions",[538,1647,1648],{},"Feature requests",[538,1650,1651],{},"Documentation improvements",[538,1653,1654],{},"Minor cosmetic issues",[517,1656,1657,1659],{},[541,1658,1562],{},": 24 hours (Enterprise), 72 hours (Business)",[512,1661,1663],{"id":1662},"training-and-education","Training and Education",[525,1665,1667],{"id":1666},"documentation-resources","Documentation Resources",[530,1669,1671],{"id":1670},"getting-started-guides","📖 Getting Started Guides",[535,1673,1674,1680,1686,1692],{},[538,1675,1676,1679],{},[541,1677,1678],{},"Quick Start",": Get up and running in 5 minutes",[538,1681,1682,1685],{},[541,1683,1684],{},"API Basics",": Learn core API concepts",[538,1687,1688,1691],{},[541,1689,1690],{},"SDK Setup",": Configure your preferred SDK",[538,1693,1694,1697],{},[541,1695,1696],{},"First Integration",": Build your first 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